Thank you for shopping at Cedra! We are committed to providing you with a seamless shopping experience and ensuring that your order arrives in a timely manner. Please take a moment to review our shipping policy below:
Processing Time:
Once your order is placed, our team will work diligently to process and prepare your items for shipment. Please allow 1-2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods:
We offer a variety of shipping methods to accommodate your needs. The available options will be displayed at checkout, and you can choose the one that best suits your requirements. Our shipping partners include reputable carriers such as UPS, FedEx, and DHL.
Estimated Delivery Time:
The estimated delivery time will depend on the shipping method you select and the destination of your order. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date (Usually 5-10 business days)
Tracking Number:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or directly on the carrier's website. Please allow up to 24 hours for the tracking information to be updated.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
Change of Shipping Address:
If you need to change the shipping address for your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if your order has already been shipped.
Contact Us:
If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience is enjoyable from start to finish.
